Kroger appoints former Walmart executive Nate Faust as first e-commerce chief
Kroger named Nate Faust, a former Walmart and Jet.com executive, as its first chief e-commerce officer, effective September 1. Faust, who co-founded Jet.com and Olive, will lead Kroger’s digital transformation amid slowing sales growth. Analysts expect him to build in-house delivery capabilities, leverage AI logistics, integrate autonomous vehicles, and use retail media revenue to subsidize delivery costs. The move signals Kroger’s push to sharpen online operations and compete with third-party services.
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Kroger hires former Walmart and Jet.com executive Nate Faust as chief e-commerce officer
Grocery chain Kroger has appointed Nate Faust as its new chief e-commerce officer, effective September 1, 2026. Faust, a digital retail veteran with over 20 years of experience, co-founded Jet.com and held senior roles at Walmart, where he led e-commerce supply chain transformation. He also founded Olive, an online shopping platform. Kroger's new CEO Greg Foran, who previously worked with Faust at Walmart, tasked him with revamping the company's digital commerce business. Industry analyst Brittain Ladd suggested Faust will focus on building Kroger's own delivery capability to replace third-party services like Instacart, leveraging AI logistics platform Nash, and integrating autonomous vehicle technology. Other priorities include improving the relationship with Ocado, testing in-store robotics, and using retail media ad revenue to subsidize delivery costs, following Amazon's model.
Kroger taps digital retail expert to lead e-commerce push
Kroger has appointed Nate Faust as its new chief e-commerce officer, effective September 1, as the grocery chain prioritizes digital commerce under new CEO Greg Foran. Faust, a former Walmart and Jet.com executive with over 20 years of experience, co-founded Jet.com and led its first-party merchandising and fulfillment. He also founded Olive, an online shopping site. Foran, who worked with Faust at Walmart, aims to improve Kroger's online shopping experience and sales. E-commerce logistics expert Brittain Ladd suggested Faust will focus on leveraging AI-powered logistics to replace third-party delivery services, partnering with restaurants and retailers, using retail media revenue to subsidize delivery, and improving the relationship with Ocado while testing in-store robotics.
Kroger hires digital retail expert Nate Faust to lead e-commerce push
Grocery chain Kroger has appointed Nate Faust, a former Walmart and Jet.com executive, as its new chief e-commerce officer, effective September 1. The move, announced by new CEO Greg Foran, aims to revitalize Kroger's digital commerce business. Faust brings over 20 years of experience in building and scaling e-commerce operations, including co-founding Jet.com and leading its Smart Cart model. He also served as Walmart's senior vice president of U.S. e-commerce supply chain. Analysts suggest Faust will focus on developing Kroger's own delivery capabilities to replace third-party services like Instacart, leveraging partnerships with AI logistics platform Nash and autonomous vehicle firm Autolane. He may also integrate retail media revenue to subsidize delivery costs, similar to Amazon's model, and improve the strategic relationship with online grocery platform Ocado.
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Kroger appoints Nate Faust as chief e-commerce officer to lead digital transformation
Kroger has appointed Nate Faust as its new chief e-commerce officer, effective September 1, 2026, as the grocery chain prioritizes digital commerce under new CEO Greg Foran. Faust brings over 20 years of e-commerce experience, having co-founded Jet.com (acquired by Walmart in 2016), served as Walmart's senior vice president of U.S. e-commerce supply chain, and founded Olive. He is credited with launching Jet's innovative Smart Cart model and transforming Walmart's customer delivery experience. Foran, who worked with Faust at Walmart, stated that Faust built businesses that redefined customer expectations for e-commerce. E-commerce logistics expert Brittain Ladd suggested Faust will focus on leveraging partnerships with AI logistics platform Nash to replace third-party delivery services, working with autonomous vehicle orchestrator Autolane, turning retail media into a delivery subsidy engine, improving the Ocado relationship, and testing in-store fulfillment robots. Kroger aims to improve the online shopping experience and grow its digital business.
Kroger appoints Nate Faust as chief e-commerce officer to lead digital transformation
Kroger has appointed Nate Faust, a former Walmart and Jet.com executive, as its new chief e-commerce officer, effective September 1. The move, announced by new CEO Greg Foran, signals a major push to transform the grocery chain's digital commerce business. Faust brings over 20 years of experience in e-commerce, having co-founded Jet.com, served as senior vice president of U.S. e-commerce supply chain at Walmart, and founded the online shopping site Olive. Experts suggest Faust will focus on leveraging partnerships with AI logistics platform Nash to replace third-party delivery services, integrating autonomous vehicle technology from Autolane, and restructuring Kroger's retail media business to subsidize delivery costs. He may also improve the strategic relationship with Ocado and test in-store robotics for order fulfillment. The appointment is seen as a move to raise talent standards and capitalize on Kroger's massive e-commerce opportunity.
Kroger names former Walmart executive Nate Faust as first e-commerce chief
Kroger announced the appointment of Nate Faust as its first executive vice president and chief e-commerce officer, effective September 1. Faust brings extensive e-commerce experience, having co-founded Jet.com and served as senior vice president of Walmart's e-commerce supply chain. He recently helped start Olive, a sustainable e-commerce logistics company. The hiring comes as Kroger aims to sharpen its e-commerce operations amid slowing identical store sales growth. Kroger's online sales have seen double-digit growth, and its e-commerce operations turned a profit for the first time in the most recent quarter. CEO Greg Foran, also a Walmart veteran, noted that most grocery growth is happening online and that Kroger needs more consistent execution in online shopping. The company has partnered with Ocado for automated fulfillment but recently scaled back that project, focusing more on store-based fulfillment and its Boost membership program.