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China's SAMR to target consumer rights violations in live-streaming e-commerce during 15th Five-Year Plan
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On September 20, officials from China's State Administration for Market Regulation (SAMR) announced plans to optimize the consumer rights protection system during the 15th Five-Year Plan period. The regulator will focus on rectifying prominent issues that infringe upon consumer rights, particularly in online sales and live-streaming e-commerce. SAMR will streamline channels for safeguarding consumer rights and promote diversified, source-based resolution of consumer disputes. The agency aims to ensure that online dispute resolution mechanisms cover major online trading platforms, reducing the burden and hassle for consumers seeking redress. Additionally, efforts will be made to continuously improve the consumption environment and strengthen the construction of a credit system in the consumer sector, with the goal of ensuring that ordinary people can buy with confidence and use products with peace of mind. The statement was reported by CCTV News and summarized by Jin10 Data.
Source report
Jin10 Data, September 20 — Officials from the State Administration for Market Regulation (SAMR) have announced a series of measures aimed at enhancing consumer rights protection and improving the overall consumption environment.
Key initiatives include:
- Optimizing the consumer rights protection system and intensifying efforts to address prominent issues that infringe upon consumer rights.
- Strengthening regulation of business activities, particularly in online sales and live-streaming e-commerce.
- Streamlining channels for safeguarding consumer rights and promoting diversified, source-based resolution of consumer disputes.
- Ensuring online dispute resolution mechanisms cover major online trading platforms, reducing the burden and hassle for consumers seeking redress.
- Advancing the construction of a credit system in the consumer sector.
The SAMR stated that these efforts are designed to ensure that ordinary people can "buy with confidence and use products with peace of mind."
(Source: CCTV News)
Source
金十数据Eastern
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China’s market regulator vows to protect consumer rights and regulate e-commerce under 15th Five-Year Plan