FTC Sues Hims & Hers Over Unauthorized Charges and Health Data Sharing
The Federal Trade Commission, along with California and Utah, has sued telehealth platform Hims & Hers Health for allegedly charging patients for prescription subscriptions without their consent and sharing sensitive health data with tech companies like Meta and Snap. The complaint, filed in the Northern District of California, accuses the company of violating the FTC Act and the Restore Online Shoppers' Confidence Act by enrolling consumers in recurring subscriptions without giving them a chance to review or decline treatment, making cancellations deliberately difficult, and processing refill charges earlier than advertised. Hims & Hers called the claims 'baseless' and vowed to fight them. The company's stock fell over 11% following the announcement. The lawsuit could set significant precedents for telehealth consumer protection, billing practices, and data privacy.
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