Doubao AI Phone Triggers Forced Logouts in Tencent's Honor of Kings Game
Starting September 24, users of the Nubia NaviX Ultra smartphone, which integrates ByteDance's Doubao Mobile Assistant, reported being forcibly logged out of Tencent's Honor of Kings due to "abnormal device environment" warnings. Doubao stated its AI did not engage in prohibited actions and is in contact with Tencent without receiving a response. The device, marketed as the world's first AI agent phone, launched September 16. A similar incident occurred in December 2025 with a preview model affecting WeChat and Taobao.
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Doubao AI Phone Forced Off Honor of Kings; Developer Says No Cheating Involved
On September 27, 2026, First Financial reported that Doubao Mobile Assistant, an AI agent integrated into the Nubia NaviX Ultra smartphone, caused user accounts to be forcibly logged out of Tencent's game Honor of Kings starting September 24. Doubao stated in an official community post that it had not manipulated the game system and that the AI performed no prohibited actions. The company is in contact with Tencent but has received no response. It advised users to avoid repeated login attempts and to appeal through official channels if banned. The Nubia NaviX Ultra, marketed as the world's first AI agent phone, was released on September 16 and has full regulatory approval. A similar incident occurred in December 2025 with a preview model, affecting WeChat, Taobao, and other apps. Doubao then restricted AI in gaming and finance but did not alter the device's underlying automation capabilities, which may still trigger security alerts even when the AI is idle. Tencent's rules prohibit unauthorized third-party software or systems.
Read sourceDoubao AI Phone Users Forced Off Honor of Kings; Official Response Sought
On September 24, 2025, users of the Nubia NaviX Ultra smartphone, which features the Doubao AI assistant, reported being forcibly logged out of the popular mobile game Honor of Kings (developed by Tencent) due to 'device environment anomalies.' Doubao's official community stated that the AI did not perform any违规 (violative) clicks, cheats, or simulated behaviors, and that the team is in ongoing communication with Tencent without receiving a clear response. Doubao advised users to avoid repeated login attempts and to contact game customer service for account申诉 (appeals). This is not the first such incident; in December 2024, the Doubao technical preview engineering model (Nubia M153) triggered similar conflicts with Tencent and Alibaba apps, including WeChat, Taobao, and Xianyu, leading to forced logouts and CAPTCHA prompts. Doubao previously restricted AI auto-operation in competitive games and financial apps, but the underlying device-level automation features remain detectable by apps, causing risk warnings even when the AI is not active. Tencent's Honor of Kings terms prohibit use of unauthorized third-party software or systems.
Doubao Mobile Assistant Apologizes for Game Login Issues on Nubia AI Phone
Doubao Mobile Assistant, an AI assistant developed by ByteDance and integrated into the Nubia NaviX Ultra smartphone, has issued an apology following player reports that the device triggers abnormal environment warnings and forced logouts in Tencent's Honor of Kings. In an official community response, Doubao Mobile Assistant stated that it did not interact with Tencent's game system and that its AI did not engage in any prohibited actions such as cheating or simulating behavior. The company noted it is still in contact with Tencent but has not received a clear reply. It advised users to avoid repeatedly attempting to log into the game on the affected device and to contact game customer service if their accounts are banned. The Nubia NaviX Ultra, a joint product of ZTE's Nubia brand and ByteDance, is marketed as the world's first AI agent phone, using on-device large models for cross-app autonomous operations.
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Doubao Phone Assistant Responds to Forced Logout Issue in Honor of Kings Game
On September 27, Beijing Business Daily reported that some players using the Doubao phone assistant on the Nubia NaviX Ultra experienced forced logouts or device environment warnings when playing Tencent's Honor of Kings. Doubao's official community responded, stating that the assistant did not perform any operations on Tencent's game system and that there were no违规 clicks, cheats, or simulated behaviors by the AI. The company said it is still in contact with Tencent but has not received a clear reply. Doubao advised users to avoid repeatedly attempting to log into Honor of Kings on the Nubia NaviX Ultra for the time being.
Read sourceDoubao AI Phone Forced Offline in Honor of Kings; Official Responds
On September 24, Doubao Mobile Assistant reported receiving multiple user complaints that the Nubia NaviX Ultra smartphone, equipped with the Doubao AI assistant, was being forcibly logged out of Tencent's popular game Honor of Kings (King of Glory) due to 'abnormal device environment' warnings. Doubao stated it had not manipulated the game system and denied any cheating or simulation behavior. The company is in ongoing communication with Tencent but has not received a clear response. Doubao advised users to avoid repeatedly logging into the game on the device and to appeal through official game customer service if accounts are banned. The Nubia NaviX Ultra, marketed as the 'world's first AI agent phone,' launched on September 16. Doubao had previously restricted AI auto-operation in competitive games and financial apps to prevent abuse, but the device's underlying simulated click capability remains detectable by apps, triggering risk alerts even without AI activation. Tencent's Honor of Kings prohibits unauthorized third-party software or systems.
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