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Multiple Platforms Deny Rumors of Monthly Payment Options Being Removed
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On September 15, a social media trend claimed that monthly payment options would be removed from checkout after September 30. In response, multiple major platforms issued denials. Alipay's official customer service stated that Huabei services are operating normally and will comply with national regulations, with future payment methods subject to the Alipay interface. Meituan Finance's customer service confirmed that Meituan Monthly Pay remains available and can be used with confidence, noting its final display depends on app updates. Douyin Monthly Pay customer service said no related notice has been received, advising users to refer to page displays. JD Baitiao customer service also confirmed normal operations with no plans to remove Baitiao from payment options. The reports originated from China News Jingwei.
Source report
Jin10 Data, September 15 — The topic "Platform monthly payment options to be removed from checkout" trended on social media today, prompting responses from several major platforms regarding the future of their monthly payment products.
In response to questions about whether monthly payment options will no longer appear alongside bank cards and other payment methods after September 30—and instead be moved to a separate payment section—multiple customer service teams have issued clarifications:
- Alipay (Huabei): Official customer service stated that Huabei services are currently operating normally. The platform will comply with relevant national regulations, and specific future payment methods will be subject to what is displayed on the Alipay interface.
- Meituan Finance (Meituan Monthly Pay): Customer service confirmed that the Meituan Monthly Pay product remains available as usual and can be used with confidence. The final display format will depend on actual updates in the app.
- Douyin (Douyin Monthly Pay): Customer service indicated that no related notice has been received so far, and users should refer to the page display for final details.
- JD Baitiao: Customer service confirmed that Baitiao services are operating normally, with no plans to remove them from payment options.
(Source: China News Jingwei)
Source
金十数据Eastern
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Chinese platforms deny removing monthly payment options after social media rumor