T-Mobile Reopens Online Sign-Ups for Starlink Mobile Service

T-Mobile has reinstated online enrollment for its T-Satellite service, a satellite-to-phone connectivity solution powered by SpaceX’s Starlink. This change allows customers, including those from rival carriers like AT&T and Verizon, to sign up via the web without needing to visit a store or make a phone call. Previously, non-T-Mobile users were required to contact customer support directly, a measure the carrier initially implemented to clarify activation processes. The decision to reopen online sign-ups follows recent admissions by T-Mobile CEO Srini Gopalan that usage rates for the service have been lower than anticipated. The service costs $10 per month and provides texting and data capabilities in cellular dead zones, supporting over 70 smartphone models through a secondary eSIM. With summer approaching, T-Mobile aims to boost adoption among users traveling to outdoor locations such as national parks. The service also supports video calls on apps like WhatsApp and offers roaming coverage in Canada and New Zealand. This strategic adjustment simplifies access for consumers seeking reliable connectivity in remote areas, potentially reversing the recent dip in user engagement observed since the transition from a free beta to a paid subscription model.