Kallikor Report: Only 19% of Major Retail Supply Chain Decisions Succeed
New research from Kallikor reveals that only 19% of major strategic decisions in retail supply chains achieve their intended objectives. The report, titled 'Deciding in the Dark,' surveyed 200 senior supply chain leaders in the UK and US, highlighting a critical gap between decision complexity and organizational capability. While nearly 90% of leaders plan significant step-change initiatives like network redesign and automation within the next year, most lack confidence in predicting system-wide impacts. Key findings indicate that 63.5% of leaders cannot evaluate decisions both strategically and operationally, leading to unintended performance trade-offs in 92% of cases. Reputational risk is a major barrier, with 90% of respondents expressing concern and 60% citing it as a top obstacle to bold decision-making. Experts argue that outdated tools designed for simpler environments are failing modern, interconnected supply chains. The study emphasizes that this is not a leadership failure but a structural issue requiring integrated approaches to test decisions realistically before implementation, thereby reducing rework and enhancing transformation success rates.
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Kallikor Report: Only 19% of Major Retail Supply Chain Decisions Succeed
New research from Kallikor reveals that only 19% of major strategic decisions in retail supply chains achieve their intended objectives. The report, titled 'Deciding in the Dark,' surveyed 200 senior supply chain leaders in the UK and US, highlighting a critical gap between decision complexity and organizational capability. While nearly 90% of leaders plan significant step-change initiatives like network redesign and automation within the next year, most lack confidence in predicting system-wide impacts. Key findings indicate that 63.5% of leaders cannot evaluate decisions both strategically and operationally, leading to unintended performance trade-offs in 92% of cases. Reputational risk is a major barrier, with 90% of respondents expressing concern and 60% citing it as a top obstacle to bold decision-making. Experts argue that outdated tools designed for simpler environments are failing modern, interconnected supply chains. The study emphasizes that this is not a leadership failure but a structural issue requiring integrated approaches to test decisions realistically before implementation, thereby reducing rework and enhancing transformation success rates.
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