Fidelity Mandates Full-Time Office Return for Thousands of US Workers
Fidelity Investments is ending its hybrid work model for a significant portion of its US workforce, requiring employees at four key locations to return to the office five days a week starting in September 2026. This mandate affects approximately 6,200 Boston-based staff, along with employees in Merrimack, New Hampshire; Covington, Kentucky; and Albuquerque, New Mexico. Additionally, people managers at the vice president level and above globally, including those in India and Ireland, must also return full-time. Phone-based customer service roles are exempt. The decision coincides with Fidelity's preparation to open a new 650,000-square-foot campus in Boston's Seaport District, leading the firm to retain its existing South Station headquarters rather than leasing it out. While the move aims to foster connection and mentorship, it has drawn criticism from employees concerned about commuting costs and work-life balance. Conversely, local officials welcome the increased foot traffic for downtown Boston businesses. Employees in North Carolina and Rhode Island are currently exempt as the company expands capacity in those regions. This shift aligns Fidelity with peers like JPMorgan, which previously enforced similar return-to-office policies.
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Fidelity Mandates Full-Time Office Return for Thousands of US Workers
Fidelity Investments is ending its hybrid work model for a significant portion of its US workforce, requiring employees at four key locations to return to the office five days a week starting in September 2026. This mandate affects approximately 6,200 Boston-based staff, along with employees in Merrimack, New Hampshire; Covington, Kentucky; and Albuquerque, New Mexico. Additionally, people managers at the vice president level and above globally, including those in India and Ireland, must also return full-time. Phone-based customer service roles are exempt. The decision coincides with Fidelity's preparation to open a new 650,000-square-foot campus in Boston's Seaport District, leading the firm to retain its existing South Station headquarters rather than leasing it out. While the move aims to foster connection and mentorship, it has drawn criticism from employees concerned about commuting costs and work-life balance. Conversely, local officials welcome the increased foot traffic for downtown Boston businesses. Employees in North Carolina and Rhode Island are currently exempt as the company expands capacity in those regions. This shift aligns Fidelity with peers like JPMorgan, which previously enforced similar return-to-office policies.
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